Privacy policy

1. Introduction

At RAĒVIE, we value calm, clarity, and integrity also in how we handle your data.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.raevie.com, make a purchase, or contact us.

By using our website, you agree to this Privacy Policy.

2. Identity of the Data Controller

RAĒVIE
Registered in the Netherlands
Email: info@raevie.com
Website: www.raevie.com
Chamber of Commerce (KvK): 99032686

3. Personal Data We Collect

We only collect data that is necessary for your experience with RAĒVIE.
This may include:

Name and contact details (email address, phone number, shipping/billing address)
Order information and payment details
Communication history (messages, emails, or contact forms)
Website usage data (via cookies or analytics tools)
We do not collect or process sensitive personal information.

4. Purpose of Data Collection

Your data is collected and processed for the following purposes:

To process and deliver your orders
To communicate regarding your order, returns, or inquiries
To send updates or newsletters (only when you subscribe)
To improve our website, products, and customer experience
To comply with legal and tax obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

Contractual necessity – to fulfill your order
Legitimate interest – to improve our services and respond to your inquiries
Consent – for marketing or newsletter communications (which you can withdraw at any time)
Legal obligation – to meet tax or accounting requirements

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated above.
Order and payment data are kept for seven years in accordance with Dutch tax law.
After that, data is securely deleted or anonymized.

7. Sharing of Data

We only share your data when necessary for our operations:

With trusted service providers (e.g. payment processors, couriers, IT systems)
With authorities, when required by law
All third parties are bound by strict confidentiality and GDPR-compliant agreements.
Your data will never be sold or shared for commercial purposes.

8. Cookies

Our website uses cookies to provide a smooth, intentional browsing experience.
Cookies help us remember your preferences and analyse how visitors use our site.

You can adjust or disable cookies via your browser settings.

9. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request restriction or transfer of your data
File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
Requests can be sent to info@raevie.com we’ll respond with calm and care.

10. Security

Your data is handled with care and protected through secure connections (SSL), encrypted storage, and restricted access.
Despite our efforts, no system is completely immune to risks; we continuously review and update our safeguards.

11. International Transfers

If data is transferred outside the European Economic Area (EEA), we ensure adequate protection through approved legal mechanisms, such as EU Standard Contractual Clauses.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or regulations.
The most recent version will always be available on www.raevie.com.

13. Contact

For any questions about this Privacy Policy or your data:
Email: info@raevie.com
Website: www.raevie.com

RAĒVIE
Intentional Daily Serenity.
Rituals and objects for modern belonging.